Privacy Policy

1. Introduction

Welcome to ScienceKeep. We are deeply committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you use our platform (sciencekeep.com.bd) and services. By accessing or using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you register on the platform, participate in exams, or interact with our services. This includes:

• Personal Identity Information: Your full name, phone number, academic class level (e.g., HSC, SSC), and gender.
• Authentication Data: User ID, and credentials managed securely through Firebase Authentication.
• Performance & Analytics Data: Scores from exams, time taken to complete tests, records of correct/incorrect answers, and specific subject weaknesses to generate your "Skill Radar".
• User Preferences: Questions you save to your "Vault" and UI preferences like Dark/Light mode settings.

3. How We Use Your Information

We use the information we collect or receive to provide, improve, and personalize our educational services:

• To Facilitate Account Creation: Managing your login process and user profile.
• To Personalize Learning: Our Smart Analytics uses your exam history to identify your weak topics and recommend specific practice sessions.
• To Manage Live Exams & Leaderboards: Your scores and names are used to rank you on our Global Leaderboard and assign competitive tiers.
• To Improve the Platform: Analyzing generalized data to understand which questions are too hard or too easy, helping us refine our Question Bank.

4. Data Protection & Security

We implement industry-standard security measures to protect the security of any personal information we process. Our database is powered by Google Firebase, which uses robust encryption protocols. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our platform is at your own risk.

5. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information (which is not linked to any personal identification) with our partners for analytical purposes. We may also disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.

6. Your Privacy Rights

You have full control over your data. You may at any time review or change the information in your account by logging in and navigating to your profile settings. If you wish to permanently terminate your account and remove your data from our active databases, you can contact our support team.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.